Do you know what it takes to be a successful banker?
What qualities give a boost to your banking career? Before you move on in this journey, you should develop your banking career skills that enable you to climb the ladder of success.
In the current scenario of demonetization, banking sector has become the lifeblood of our economy. Anything which impacts the banking sector will affect all sectors of the economy. Therefore, as a responsible employee it becomes your moral responsibility to work for the institution and the entire society.
Let us go through top 5 banking career skills required to be a successful banker.
Handling/Managing people: A banker is constantly interacting with customers and staff. In a competitive environment, you cannot ignore your customers. Thus, delivering services to the satisfaction of customer, and prompt redressing of complaints is important. Successful banking professionals are resilient when working independently, and especially in high pressures. As you build your career in banking, you’ll need to be able to work well in team environments. Being professional and diplomatic really counts in banking sector.
In depth knowledge: Banking sector offers a wide range of services, from simple ones to complex ones. As a banker, you must be aware of rules, regulations and guidelines governing day-to-day services. Hence, having in-depth knowledge and continuously updating it is must. Develop and maintain a reading habit to expand your knowledge base across all domains in banking and economy. Banking professionals should constantly expand their knowledge base in all aspects related to banking, finance and the economy.
Analytical skills: The banking sector and economic activities demand risk management. While dealing with customers, try to analyze their financial background and economic activities. This will help in limiting the growth of non-performing loans, efficient utilization of capital and higher profitability. Successful bankers are identified by their incredibly strong analytical thinking.
Successful banking analysts not only complete their own tasks, but also take a broad interest in the work of their colleagues.
Tech-savvy: Technological advancements have transformed the face of banking. ATMs, debit & credit cards and internet & phone banking have enabled customers to do transactions on-the-go. Electronic transactions have increased the speed of fund transfer. Bankers should create awareness among customers to go for online and convenient methods of transactions. In this milieu, we all must be technology literate.
Communication skills: Ability to communicate well creates a lasting impact on customers and staff members. While dealing with customers, bankers are required to be cheerful at all times. Understanding the problem and giving a viable solution in an easy way is appreciable.
Gear up for banking exams
Introspect yourself for the above mentioned banking career skills and competencies and try to overcome your short comings to gear up for a career in banking.
With lakhs of students aspiring for banking exams year after year, you need to stand out from the crowd and beat the competition. To gain an extra edge over others, you should have a thorough understanding of the following:
- banking concepts and processes
- tools, techniques and technology
- regulations and guidelines